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FromCatherine Vance, Vance Hollis Partners
Subjectthe counteroffer starts in week one
Why the best searches lose their finalist at the finish line, and the question that prevents it.
Issue 22 · This week

The Quiet Search

Notes on hiring leaders, from inside the search.

We did everything by the book and still lost him in the last week. I want to understand what we missed, because I don't think it was the money.

A hiring committee chair, describing a search that wasn't ours

That line came from a board director I've known for years, over coffee last Thursday. I've heard a version of it three times this month. In every case the search was run well on paper: a strong finalist, a signed-off committee, a verbal yes, and then a quiet call a few days later saying the candidate's current company had made it worth staying.

It's the time of year when boards are finalizing next year's plans and leaders are being asked to stay through a transition. That makes counteroffers more common, not less. So this week is about the part of a search most people think happens at the end.

The counteroffer is decided in the first conversation

Most hiring executives treat a counteroffer as a late surprise. In my experience, it's almost never a surprise. It's the predictable result of a question nobody asked early enough.

When a senior candidate takes a first call, they're rarely running from something. They're curious. Curiosity is enough to get someone through a shortlist interview, but it isn't enough to get them through a resignation conversation with a CEO who has known them for nine years.

So the real work happens before the candidate ever meets your hiring committee. In the first or second conversation, a good search partner should be able to answer three things clearly:

  • What would have to be true for them to leave, in their own words, not ours.
  • Who in their life gets a vote on this move, and whether that person has been part of the conversation.
  • What their current company would likely offer to keep them, and why that wouldn't be enough.

If those answers are vague, the candidate may still be excellent. They're just not ready yet, and pushing them to a final round only moves the problem to a more expensive moment.

The other half of this sits with the hiring company. Candidates read a slow, uncertain process as a signal about the culture they'd be joining. A long gap between final interview and offer gives their current employer time to act, and it gives the candidate time to wonder whether you really want them.

The searches I've seen close cleanly share one habit. The hiring committee agrees on the decision process, the approvers, and the compensation range before the first finalist interview, not after.

If you have a leadership search open, or one coming in the new year, ask your search partner one question for each finalist: what will their current employer say when they resign, and how do we know it won't change their mind? If the answer is a shrug, you don't have a finalist yet. You have an interested candidate, and it's far better to learn that now than after the offer letter goes out.

A question I got this week

We have a strong internal candidate for a role we're also searching externally. Do we tell him we've retained a firm, and when?

Yes, and in person, before he hears it from someone else. Internal candidates almost always find out, and learning it secondhand reads as a verdict on their standing rather than a decision about process. Tell him why the board wants an outside benchmark, what the timeline looks like, and how he'll be evaluated alongside the external finalists. Then hold to it. The internal candidates who lose a search and still stay are the ones who felt the process was honest with them from the first conversation.

Thanks for reading, as always. Many of you have been on both sides of the table, so if you've seen a counteroffer handled well, I'd genuinely like to hear how.

And if a leadership hire or a succession question is on your mind for next year, reply to this note. We can talk it through, with no mandate attached.

Catherine

Sample issue for a executive recruiter. The author, firm and examples are fictional.

FromDaniel Ashcroft, Ashcroft Hale Advisory
Subjectthe add-back that almost cost a founder his deal
Why your adjusted EBITDA is a claim until someone can check it.
Issue 14 · This week

Before the LOI

Quiet notes for founders who'll sell someday, and the advisors who help them get ready.

Dear founders and friends,

I spent most of last week in a conference room reading a buyer's quality of earnings report line by line with a founder. It wasn't a bad report. It was just a different story than the one he'd been telling himself for three years.

That gap shows up in almost every process I run, and it rarely has anything to do with how good the business is. It has to do with what the owner can prove. So this week I want to talk about the number every founder thinks they know and most buyers will quietly rebuild: adjusted EBITDA.

Your add-backs are a claim, not a fact

Most founder-owned companies run personal and one-time expenses through the business. That's normal, and it's why we talk about adjusted EBITDA instead of the figure on your tax return. The adjustments, or add-backs, are where real value lives.

Here's the part owners don't hear early enough. A buyer doesn't accept an add-back because it's reasonable. They accept it because it's documented, consistent, and clearly won't recur after closing. Anything that misses one of those tests becomes a negotiation, and negotiations after the LOI almost never move in the seller's favor.

The founder I mentioned had a strong business and a clean customer list. But one of his larger add-backs was a family member's salary he described as a role that would go away. The buyer's diligence team asked a simple question: who does that work after closing? Nobody had a good answer, so the adjustment came out, and the valuation conversation reopened.

The add-backs that tend to get challenged are familiar: vague one-time costs that seem to happen every year, owner compensation adjustments with no market comparison, and expenses nobody can tie back to a receipt.

None of this is about hiding anything. It's about doing the buyer's homework before they do it for you. When you've already answered the hard questions, your diligence feels calm, your timeline holds, and the number in the LOI is much more likely to be the number at closing.

Four tests an add-back has to pass

Before a buyer's diligence team ever sees your adjustments, run each one through these four tests. An add-back that fails any of them isn't necessarily wrong, but it is a negotiation waiting to happen:

  1. It's documented. You can hand over the invoice, contract, or payroll record the same day someone asks, not after a week of digging.
  2. It's consistent. The cost shows up the same way across at least the last few years, rather than appearing for the first time in the year you decided to sell.
  3. It clearly disappears under new ownership. You can explain in one sentence who does the work or carries the cost after closing, and the answer isn't "nobody."
  4. Someone outside the company agrees. Your CPA, or a sell-side quality of earnings provider, has looked at it and would say the same thing to a buyer.

Open your most recent financials this week and write down every adjustment you'd make if a buyer asked for your real earnings tomorrow. Next to each one, note which of the four tests it passes today. If the honest answer for any of them is "it's in my head," that's your list. You don't need to fix everything this quarter. You just need to know which numbers would hold up in a conference room.

Exit readiness rarely comes down to one big decision. It's a series of small, boring cleanups done early enough that nobody's rushing when the right buyer shows up. If you're a CPA or wealth manager reading this, the year-end planning meeting is a natural moment to ask a client one gentle question: if someone made you an offer next year, would your books be ready?

As always, this is general education, not advice for your specific situation. If any of this is on your mind, reply to this note and we'll talk it through. No process, no pressure, just a conversation.

Daniel

Sample issue for a m&a advisor. The author, firm and examples are fictional.

FromRay Delgado, Cedar Street Business Brokers
Subjectthe two week test
What happens to your business when you're not there is what a buyer is really paying for.
Issue 22 · This week

The Handoff

Plain talk on buying, selling, and passing down a local business.

From Cedar Street

I spent Tuesday morning at a plumbing company on the east side, sitting with an owner who's been running it for twenty-some years. He's not selling yet. He just wanted to know what it might be worth if he did.

Halfway through, his phone rang four times. A customer, a supplier, one of his techs, and his office manager asking where a file was. He laughed and said, "See? This is why I can't take a vacation."

He meant it as a joke. A buyer would hear it as the most important number in the whole conversation.

The two week test

When owners ask me what their business is worth, they usually expect me to talk about revenue. What I actually start with is a simpler question. If you left for two weeks and didn't answer your phone, what would happen?

On a Main Street deal, the buyer is almost always an individual. Often it's someone leaving a corporate job, putting their savings on the line, and borrowing the rest through an SBA loan. They aren't buying your equipment or your logo. They're buying the confidence that the cash flow will still be there after you hand over the keys.

That's what owner dependence really means. It's not a judgment on how hard you work. It's a measure of how much of the seller's discretionary earnings walks out the door with you.

Buyers and lenders both look for it, and they spot it fast. Here's where it usually hides:

  • Customer relationships that run through your cell phone instead of the company's
  • Pricing and estimating that lives in your head
  • Supplier terms based on a handshake with you personally
  • A key employee who stays because of you, not because of the job
  • Licenses or certifications held only in your name

None of these is a deal breaker on its own. Plenty of good businesses sell with an owner who's deeply involved. But each one makes a buyer more nervous, and nervous buyers ask for longer transitions, bigger seller notes, or a lower price to cover the risk.

The encouraging part is that this is one of the few things that affect value that you can actually work on yourself, without a consultant or a big investment. It just takes time, which is why I bring it up years before anyone is ready to list.

What buyers asked me this month

  • "If he goes on vacation, who answers the phone?" Asked about a landscaping company where every estimate still goes through the owner's cell.
  • "Why does the biggest customer stay?" The honest answer was a twenty-year friendship with the seller, which a lender hears as a risk, not a strength.
  • "Can I even run this without his license?" On a trades business, that one question settled the length of the transition period before price ever came up.

One thing to do this week

Keep a simple list for five working days. Every time someone calls, texts, or walks in with a question only you can answer, write down who it was and what they needed. Don't fix anything yet. Just notice.

At the end of the week, circle the items that show up more than once. That short list is your owner dependence, written in your own handwriting. Pick one and teach it to someone this month.

As always, this is general education, not legal, tax, or financial advice. Every business and every owner's situation is different, and your own CPA and attorney should be part of any real decision.

If you've been wondering how your business would look through a buyer's eyes, reply to this note. There's no listing agreement and no pressure. We'll just talk it through over coffee.

Ray

Sample issue for a business broker. The author, firm and examples are fictional.

FromRuth Calloway, Calloway Ledger Advisory
Subjectprofitable on paper, tight in the bank
Why growing companies run short of cash in their best quarters, and the one view that fixes it.
Issue 22 · This week

The Runway Note

Calm, practical notes on cash, forecasting, and the numbers behind growing companies.

It's budget season again, and I've spent most of this month in planning meetings with founders who are looking at next year with real optimism.

There's a pattern I see every October. The revenue plan looks great, the hiring plan looks reasonable, and almost nobody has asked what the bank balance will look like in week nine of the new year. That's the question I want to talk about today.

If you run a growing company, this one's for you. If you advise one, it's probably worth forwarding.

The 13-week view in five lines

If you only read one part of this note, read this. A rolling 13-week cash forecast comes down to five lines:

  1. Cash you actually expect to collect each week, based on when customers really pay, not when you invoice them.
  2. Payroll, rent, and every recurring cost, placed in the exact week it leaves the account.
  3. The lumpy items everyone forgets: annual renewals, insurance premiums, tax payments, and bonuses.
  4. Your lowest projected balance across the 13 weeks, and the week it happens.
  5. A weekly habit of comparing what you expected with what actually happened, then rolling the view forward one more week.

Your P&L and your bank account are telling two different stories

A founder I worked with last spring had the best quarter in the company's history. Signed contracts were up, margins were healthy, and the P&L showed a solid profit. Six weeks later, she was calling her banker about the line of credit.

Nothing was wrong with the business. The problem was timing. She'd hired ahead of the new work, her two largest customers paid on long terms, and a big annual software renewal landed in the same month as payroll for three new people. The profit was real. The cash just hadn't arrived yet.

This is the most common surprise I see in founder-led companies, and it usually shows up right when things are going well. Growth eats cash before it produces it.

The fix isn't a more detailed budget. Budgets answer whether you'll be profitable this year. The 13-week view answers a simpler and more urgent question: will we have enough cash every single week between now and next quarter? It doesn't need to be fancy. It needs to be honest and updated every week.

The magic isn't in the spreadsheet. It's in the weekly habit of comparing what you expected with what actually happened. After a month or two, you start seeing the gap between contracts and cash long before it becomes a phone call to the bank.

So before you finalize next year's hiring plan, find your lowest cash week. Open a blank sheet, list the next 13 weeks across the top, and fill in only the big items: collections from your top customers, payroll, and anything sizable that hits once or twice a year. It'll take about an hour. If the lowest week makes you uncomfortable, you've found that out while you still have time to adjust start dates, renegotiate payment terms, or talk to your bank from a position of calm rather than urgency.

Founder question of the week

We've never needed a line of credit. Should we set one up anyway before next year?

Yes, and the best time is now, while you don't need it. Banks lend far more comfortably against strong recent numbers than against a tight month, and the application itself forces you to assemble exactly the information your 13-week view already contains. Think of it as insurance you arrange while the roof is dry. If your lowest projected week next year makes you uncomfortable, having the line in place turns that week from a crisis into a line item.

None of this is complicated, but it's easy to skip when the business is busy and the numbers look good. The founders who sleep well during growth aren't the ones with the most cash. They're the ones who know exactly where their cash will be in week nine.

If this is on your mind as you plan next year, reply to this note and we'll talk it through. And if a founder in your circle is heading into a big hiring push, feel free to pass this along.

Ruth

Sample issue for a fractional cfo. The author, firm and examples are fictional.

FromClaire Holloway, Holloway Coaching
Subjectthe ten-minute audit i do every sunday
Your calendar shows your time. Here's how to see where your energy goes.
Issue 37 · This week

The Steady Season

Notes on energy, purpose and living well in the second half of life.

October always does something to the women I work with. The light changes, the calendar fills back up, and by the middle of the month I start hearing the same sentence on calls: I'm so tired, and I don't even know why.

Early in my career, I heard that as a willpower question. After eight years of this work, I hear it differently. Most of the time it's a visibility question. We can't see where our energy is actually going, so we can't do much about it.

So this week I want to share the simplest tool I use with clients for exactly that. It takes about ten minutes, and you don't need to buy or download anything.

Your calendar shows your time. It doesn't show your energy.

Most of us plan our weeks around hours. A meeting is an hour, school pickup is twenty minutes, and dinner with friends is an evening. On paper, two weeks can look identical. In real life, they can feel completely different.

That's because the same hour can give you something or take something from you. A walk with a friend who really gets you is an hour. So is a phone call that leaves you replaying every word for two days. Your calendar counts them the same. You don't.

The practice I teach is an energy audit, and it works backward instead of forward. Rather than planning a better week, you look honestly at the week you just had. Here's how it works:

  • Open last week's calendar, or write out what you remember doing each day.
  • Next to each block, mark a plus if it left you with more than you brought to it, a minus if it took more than it gave, and an equal sign if it felt neutral.
  • Don't judge the marks or try to fix anything yet. You're only gathering information.
  • Circle the two minuses that surprised you most.

The circled ones are where the real insight usually lives. The obvious drains rarely surprise anyone. It's the quiet ones that matter, like the standing coffee you've outgrown, the volunteer role you said yes to three years ago, or the evening scrolling you'd call rest even though you never feel rested afterward.

Set aside ten minutes on Sunday evening and run it on the week behind you. Use a notebook rather than your phone, because writing by hand slows you down enough to be honest with yourself. Then pick just one minus and ask a gentle question: what would make this a little lighter? Not gone, just lighter. Small adjustments you actually keep will serve you far better than a big overhaul you abandon by Wednesday.

A client ran this audit for the first time last spring and found that her hardest days weren't her busiest ones. They were the days with no breathing room between commitments. The work itself was fine, but the constant switching wore her down. She didn't remove anything from her life. She added fifteen minutes of open space between two meetings each day, and this is how she described it to me a month later.

I didn't cut a single thing. I just stopped stacking my days back to back, and it felt like someone handed me an afternoon.

Margaret, a client, after her first energy audit

Three small things

  • A question I hear often is whether you need to do this every week forever. You don't. Most clients do it for three or four weeks until they can feel the pattern without writing it down, and then they return to it whenever life shifts.
  • Your pluses matter as much as your minuses. If something reliably fills you up and it's quietly disappearing from your calendar, that's worth noticing too.
  • If the audit stirs up something heavier than a scheduling problem, please be kind to yourself about it, and consider talking it through with someone you trust, whether that's a friend, a coach or a counselor.

I'd love to hear what you find. Some of my favorite conversations all year start with a reader writing back to tell me which minus surprised her.

If this is on your mind and you'd like to talk it through, just hit reply. I read every note myself.

Until next week,

Claire

Sample issue for a coach. The author, firm and examples are fictional.

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